NHS Employers has published two guidelines (updates 2013), Commissioning OH Services and Your Occupational Health Service, to assist occupational medicine executives, staff heads and staff managers in the commissioning of OH services and to understand what the OH services ordered should provide to their organization. Their occupational health service must ensure that NHS organizations are aware of what they can expect from their OH service. In addition, it provides instructions on how to track this service and how to deal with the information, to ensure that the service provides employees with the best support. Following commissioning, a written document is agreed between the parties, which often contains a Service Level Contract (SLA). (As of April 1, 2014, GCs that order community services must use the NHS standard contract – for more information on the NHS standard contract, click here). Many municipal pharmacist services are ordered on site depending on the needs of the region. On-site pharmacy services can be ordered by a number of different routes and by different commissioners, including local authorities (LA), NHS England`s Regions and Clinical Commissioning Groups (CCG). Both documents support the consolidation of the Occupational Medicine Agenda. For this briefing, a simple ALS is explained, which may be sufficient for some agreements between commissioners and individual pharmacists.
The NHS Commissioning Board (NHS CB) has published a Service Level Agreement (SLA) that contains a guide to supplement the SLAs for use by the GCCs in obtaining support services for commissioning. To browse other PSNC briefings on services and commissioning, click here. The commissioning of occupational health services will assist commissioning teams in providing services to multidisciplinary occupational medicine providers, who offer a number of skills and expertise. If you have any questions about this PSNC contact or if you need more information, please contact William Goh, Settlement Officer. The PSNC report below contains information on service level agreements. The NHS CB has asked the GCs and CSUs to agree and sign ALS by the end of November. This will allow the GCs and CSUs to complete their staff structures and recruit them in accordance with the national staff conversion process. NHS Health at Work has launched an ALS model that can be adapted locally to occupational medicine units that they can use with their suppliers.
The model is currently under study to be included in the Safe Efficiency Quality Quality Health Service (SEQOHS) knowledge management system. PSNC Briefing 026/15: Contracts and Service Level Agreements Appendix 1 describes the conditions to be found in an ALS.